Warranty Policy
At ElectricEbikeNow, we stand behind the quality and performance of our products. This Warranty Policy ensures that you are protected against manufacturing defects and workmanship issues.
1. Warranty Coverage
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Electric Bikes: Covered by a 1-year limited warranty for frame, motor, and battery.
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Electrical Components (Controller, Display, Charger): 6-month warranty.
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Other Parts (Brakes, Gears, Tires): Covered under a 3-month warranty for defects.
2. What is Covered
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Manufacturing defects in materials or workmanship.
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Battery or motor failures not caused by misuse, accidents, or neglect.
3. What is Not Covered
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Normal wear and tear, including tires, brake pads, and grips.
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Damage caused by misuse, improper assembly, unauthorized repairs, or accidents.
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Cosmetic damage not affecting performance.
4. Warranty Claim Process
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Contact us at Contact@electricebikenow.com or +1 (404) 514-9188 with your order details, photos, or videos of the issue.
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Our team will review your claim and provide next steps.
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If approved, defective parts will be repaired or replaced at no cost during the warranty period.
5. Contact Information
For warranty questions or claims, contact:
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Email: Contact@electricebikenow.com
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Phone: +1 (404) 514-9188
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Address: 783 Bedford Oaks Dr, Marietta, GA 30068, United States
